Terms & Conditions

1. Introduction

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree with these Terms, you may not access or use our services.

2. Product Information

• We make every effort to display accurate product colors, materials, and descriptions.
• Slight variations in color or texture may occur due to screen settings or camera lighting.
• All products are subject to availability. We reserve the right to discontinue any item at any time.

3. Pricing & Payments

• All prices listed on our website are in Rupees unless otherwise stated.
• Prices may change without notice.
• We accept payments through approved methods displayed at checkout.
• KIBANA is not responsible for fees charged by banks, payment providers, or currency converters.

4. Order Acceptance

• After placing an order, you will receive an order confirmation email.
• We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability
• Suspicious payment activity
• Incorrect pricing or information

If your order is canceled, we will notify you and issue a refund if necessary.

5. Shipping & Delivery

Our shipping and delivery policies are detailed in our Shipping Policy, which is incorporated herein by reference.

6. Returns, Exchanges & Refunds

Our Return & Refund Policy governs returns and exchanges. To qualify for a return, items must meet the conditions outlined in that policy.

7. Intellectual Property

• All content on this website—including images, logos, text, designs, and trademarks—is the property of KIBANA.
• You may not copy, distribute, or use our intellectual property without prior written consent.

8. User Accounts

If you create an account with us:

• You are responsible for maintaining the confidentiality of your login information.
• You agree to provide accurate and updated information.

9. Prohibited Uses

You may not:

• Use the website for fraudulent or unlawful purposes
• Interfere with site security or functionality
• Upload viruses or harmful code
• Violate intellectual property rights
• Harass or abuse others on the platform

10. Indemnification

You agree to indemnify and hold KIBANA harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your information.

12. Changes to Terms

KIBANA reserves the right to update or modify these Terms at any time. Changes become effective immediately upon posting on the website.